Don’t Overlook Product Category Pages! 14 Steps to More Online Sales

The Product Category Page is often the forgotten stepchild of many online stores. These 14 steps help you make it a contributing member of your online sales team.

Gain Valuable Insight With These 7 Google Analtyics Customer Advanced Segments

Advanced Customer Segmentation is one of the keys to turning a big pile of metrics data into insights from which you can take meaningful action. Here is a start into how to do it.

Is Your Website Mobile Friendly? Don’t Be So Sure!

I get a lot of questions and inquiries these days as to whether someone’s website is “mobile-friendly” (or “mobile-ready”, “mobile-optimized”, etc.)  Just last week I was in a meeting with a client and another vendor where the vendor asked if …

Stop “Promo Code Search” Leaks Once and For All to Increase Conversions

Coupon Code boxes at checkout can hinder conversion rates as shoppers leave your site to find a discount code. We tried one method to prevent that and saw a double-digit increase in conversions.

7 Takeaways From The Live Event 2013 You Can Implement Now

Last week, Which Test Won sponsored the inaugural The Live Event, in Austin.  This was a wonderful event with more face-to-face time and hands-on assistance from industry experts than I have seen at any other event.  We heard from experts …

Fine Tune Your Most Important Pages to Increase Your Web Site’s Conversions

From Rags To Riches – The Pauper’s Guide to Optimizing Your Site’s Performance (Part 3) A couple months ago, I began a three-part series on how you can achieve meaningful web site optimization even when your budget is limited.  In …

Eliminate the Biggest Obstacles to Conversion with Usability Testing

From Rags To Riches – The Pauper’s Guide to Optimizing Your Site’s Performance (Part 2) Last month, I started a three-part series on how even a small company can undergo meaningful optimization on their web site while on a limited …

From Rags To Riches – The Pauper’s Guide to Optimizing Your Site’s Performance

Part 1 – Take Care of Your Metrics, and Your Metrics Will Take Care of You Everyone wants their web site to be a huge success.  The next Amazon, Pinterest,  Huffington Post, Mint.com.  When I talk to people responsible for …

Analytics Focus: Exit Rate

The Exit Rate for a page is often confused with Bounce Rate. What is the difference and how should you be using Exit Rate? The answers are in this post.